MPTC
Useful Contacts
Home | Useful Contacts

Useful Contacts

Organisation Issue Contact Details
EMSU
Essential Maintenance Service Unit (EMSU) 24 hours service hotline
  • Maintenance of common estate areas (eg: corridor lighting defects, void decks, staircase, etc)
  • Lift breakdowns/ defects
  • Tel: 1800-275 5555
HDB
Housing and Development Board (HDB) Branches
  • Lease and tenancy matters (sale / resale / sub-letting)
  • Housing finance matters
  • Provision of carpark lots
  • Season parking
  • Renovation permits
  • Keeping of pets
  • Noise from neighbouring units
  • Unauthorised parking at loading/unloading bays, service roads within HDB estate
  • Upgrading programmes (HIP, LUP)
  • Branch Service Hotline
  • Tel: 1800-225-5432
  • Bedok Branch
    Blk 201A Bedok North Street 1 #02-563
    Singapore 461201
  • Bishan Branch
    Blk 512 Bishan Street 13 #02-524
    Singapore 570512
  • Geylang Branch
    Blk 118 Aljunied Avenue 2 #03-100
    Singapore 380118
  • Carpark Enforcement hotline
    (24 hours)
  • Tel: 1800-272 1409
Singapore Power
General Utilities Supply Interruptions
  • Electricity Supply Interruption
  • Water Supply Interruption
  • Gas Supply Interruption / Suspected Gas Leak
  • Tel: 1800-778 8888 (24 hours)
    (Power Grid)
  • Tel: 1800-284 6600 (24 hours) (PUB)
  • Tel: 1800-752 1800 (24 hours)
    (Power Gas)
MSO
Municipal Services Office (MSO)
  • Cleanliness issues
  • Maintenance of roads and foothpaths
  • Water supply and drains issues
  • Pest related issues
  • Horticulture issues
  • Animal related issues
Download It Now!
google play
apple app store
SPF
Singapore Police Force (SPF)
  • Crime, theft, vandalism
  • Suspicious characters loitering around
  • Noise disturbance in public areas
  • Bedok South NPC (24 hours)
    20 Chai Chee Drive
    Singapore 469045
  • Tel: 1800-244 8999
  • Geylang NPC (24 hours)
    132 Paya Lebar Road
    Singapore 409014
  • Tel: 1800-848 6999
  • Marine Parade NPC (24 hours)
    300 Marine Parade Road
    Singapore 449296
  • Tel: 1800-442 8999
  • Serangoon NPC (24 hours)
    50 Serangoon Ave 2 #01-02
    Singapore 556129
  • Tel: 1800-488 0999
NEA
National Environmental Agency (NEA)
  • Illegal hawking
  • Air, noise, water pollution
  • Recycling programme
  • Littering, high-rise littering
  • Smoking at prohibited areas (eg: lifts, void decks)
  • Mosquito breeding
  • Tel: 1800-225 5632
Department of Public Cleanliness (DPC)
  • Cleaning of public areas
  • Tel: 1800-600 3333
LTA
Land Transport Authority (LTA)
  • Pedestrian crossings, overhead bridges, underpasses
  • Road maintenance
  • Traffic lights
  • Street lights
  • Requests for bus services / bus stops
  • Illegal parking
  • Tel: 1800-225 5582
NParks
National Parks Board (NParks)
  • Parks & park connector network
  • Trees, shrubbery along the main roads
  • Tel: 1800-471 7300
AVA
Agri-Food & Veterinary Authority (AVA)
  • Stray animals
  • Animal nuisance/welfare issues
  • Tel: 1800-476 1600 (24 hours)
Essential Maintenance Service Unit (EMSU) 24 hours service hotline
EMSU
Essential Maintenance Service Unit (EMSU) 24 hours service hotline
Issue
  • Maintenance of common estate areas (eg: corridor lighting defects, void decks, staircase, etc)
  • Lift breakdowns/ defects
Contact Details
  • Tel: 1800-275 5555
Housing and Development Board (HDB) Branches
HDB
Housing and Development Board (HDB) Branches
Issue
  • Lease and tenancy matters (sale / resale / sub-letting)
  • Housing finance matters
  • Provision of carpark lots
  • Season parking
  • Renovation permits
  • Keeping of pets
  • Noise from neighbouring units
  • Unauthorised parking at loading/unloading bays, service roads within HDB estate
  • Upgrading programmes (HIP, LUP)
Contact Details
  • Branch Service Hotline
  • Tel: 1800-272 1409
  • Bedok Branch
    Blk 201A Bedok North Street 1 #01-563
    Singapore 461201
  • Bishan Branch
    Blk 512 Bishan Street 13 #02-524
    Singapore 570512
  • Geylang Branch
    Blk 118 Aljunied Avenue 2 #03-100
    Singapore 380118
  • Carpark Enforcement hotline
    (24 hours)
  • Tel: 1800-272 1409
General Utilities Supply Interruptions
Singapore Power
General Utilities Supply Interruptions
Issue
  • Electricity Supply Interruption
  • Water Supply Interruption
  • Gas Supply Interruption / Suspected Gas Leak
Contact Details
  • Tel: 1800-778 8888 (24 hours)
    (Power Grid)
  • Tel: 1800-284 6600 (24 hours) (PUB)
  • Tel: 1800-752 1800 (24 hours)
    (Power Gas)
Municipal Services Office (MSO)
MSO
Municipal Services Office (MSO)
Issue
  • Cleanliness issues
  • Maintenance of roads and foothpaths
  • Water supply and drains issues
  • Pest related issues
  • Horticulture issues
  • Animal related issues
Contact Details
Download It Now!
Singapore Police Force (SPF)
SPF
Singapore Police Force (SPF)
Issue
  • Crime, theft, vandalism
  • Suspicious characters loitering around
  • Noise disturbance in public areas
Contact Details
  • Bedok South NPC (24 hours)
    20 Chai Chee Drive
    Singapore 469045
  • Tel: 1800-244 8999
  • Geylang NPC (24 hours)
    132 Paya Lebar Road
    Singapore 409014
  • Tel: 1800-848 6999
  • Marine Parade NPC (24 hours)
    300 Marine Parade Road
    Singapore 449296
  • Tel: 1800-442 8999
  • Serangoon NPC (24 hours)
    50 Serangoon Ave 2 #01-02
    Singapore 556129
  • Tel: 1800-488 0999
National Environmental Agency (NEA)
NEA
National Environmental Agency (NEA)
Issue
  • Illegal hawking
  • Air, noise, water pollution
  • Recycling programme
  • Littering, high-rise littering
  • Smoking at prohibited areas (eg: lifts, void decks)
  • Mosquito breeding
Contact Details
  • Tel: 1800-225 5632
Department of Public Cleanliness (DPC)
Department of Public Cleanliness (DPC)
Issue
  • Cleaning of public areas
Contact Details
  • Tel: 1800-600 3333
Land Transport Authority (LTA)
LTA
Land Transport Authority (LTA)
Issue
  • Pedestrian crossings, overhead bridges, underpasses
  • Road maintenance
  • Traffic lights
  • Street lights
  • Requests for bus services / bus stops
  • Illegal parking
Contact Details
  • Tel: 1800-225 5582
National Parks Board (NParks)
NParks
National Parks Board (NParks)
Issue
  • Parks & park connector network
  • Trees, shrubbery along the main roads
Contact Details
  • Tel: 1800-471 7300
Agri-Food & Veterinary Authority (AVA)
AVA
Agri-Food & Veterinary Authority (AVA)
Issue
  • Stray animals
  • Animal nuisance/welfare issues
Contact Details
  • Tel: 1800-476 1600 (24 hours)